Our services are in high demand so in order to provide the best service to all of our clients we have developed a cancellation policy, this allows other clients to fill your space if you are unable to come.

Individual sessions (Adult’s, teens, children):

We require at least 24 hours notice of a cancellation, after this time you will be responsible to pay the full consultation amount.

If for any reason you cannot make your session, please let us know as soon as possible. You can do this by emailing: jane@eata.net.au or leaving a text on 0404 787 162.

Retreats:

We require at least 7 days notice of a cancellation, after this time you will be asked to pay for the full amount unless a replacement person can be found at short notice.
If for any reason you cannot make your retreat, please let us know as soon as possible. You can do this by emailing: jane@eata.net.au or leaving a text on 0404 787 162.

Groups (Adult, Teen, Child):

We require at least 7 days notice of a cancellation, after this time you will be asked to pay for the full amount unless a replacement person can be found at short notice. If you have booked for the group sessions and you are unable to make all of the sessions you will still be required to pay the full amount for all of the sessions.

If for any reason you cannot make your group, please let us know as soon as possible. You can do this by emailing:jane@eata.net.au or leaving a text on 0404 787 162.

Training:

Please refer to the cancellation policy in the student handbook.

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